FAQ's
1. Where does Wolf & Cove ship?
We proudly ship worldwide.
Orders within the United Kingdom are billed in GBP (£), while international orders are billed in USD ($).
2. How long will my order take to arrive?
United Kingdom: 5–8 business days
International: 3–17 business days (delivery times may vary depending on location and customs clearance).
3. How much does shipping cost?
We offer free standard shipping worldwide.
If express shipping is available for your region, it will appear as an option at checkout for an additional fee.
4. How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking link so you can follow your package’s journey every step of the way.
5. What payment methods do you accept?
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Diners Club
- Discover
6. What currency will I be charged in?
Customers in the UK are charged in GBP (£).
International customers are charged in USD ($).
7. Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, please contact us immediately at help@wolfandcove.shop.
Once dispatched, orders cannot be modified or canceled.
8. What is your return policy?
We accept returns for unused and unworn sunglasses within 30 days of delivery.
For more details, please refer to our Return & Refund Policy.
9. Do I have to pay customs or import taxes?
UK Customers: All taxes are included in your order total.
International Customers: Customs fees or import duties may apply based on your country’s regulations. These costs are the buyer’s responsibility.
10. How do I contact customer support?
You can reach us anytime at help@wolfandcove.shop
Our support team is always happy to assist you with any questions or concerns.